We process all orders within 1 business day after they are placed.

Once your order has been shipped, delivery within Canada typically takes 7–14 business days depending on your location and the selected shipping method.

As soon as your order is on its way, you will receive a confirmation email with your tracking number.

If you need help with your delivery, please contact our support team via our contact page

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return, items must be unworn, unused, and returned in their original packaging with all tags attached.

Please note that return shipping costs are the responsibility of the customer.

Final sale items, promotional products, underwear, socks, and fragrances without original sealed packaging are not eligible for returns.

To start a return request, please contact our support team via our contact page

We process and ship all orders within 1 business day.

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

You can use the provided tracking details to monitor the status of your delivery at any time.

We recommend checking the size guide available on each product page before placing your order.The size chart can be found directly on the product page, near the size selection section, to help you choose the best fit.

We currently do not offer direct exchanges.If you would like a different size or item, please return your order for a refund and place a new order separately.

We process and ship all orders within 1 business day.

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

You can use the provided tracking details to monitor the status of your delivery at any time.

Orders are processed within 1 business day after being placed.

Once shipped, delivery within Canada typically takes 7–14 business days depending on your location and the selected shipping method.

Estimated delivery times are also displayed at checkout and in our Shipping Policy.

We offer free shipping on Canadian orders over $70. Standard rates apply below the threshold.

Orders are processed shortly after being placed and cannot be modified once processing has started.

If you need to cancel your order, please contact us via our contact page as soon as possible. Once the order has entered fulfillment or been shipped, cancellation is no longer possible and the standard return process will apply.

For more information, please refer to our Return Policy.

If your tracking status shows “delivered” but you haven’t received your package, we recommend taking the following steps:

• Confirm the shipping address on your order
• Check with neighbours, your mailbox area, front desk, or other safe delivery locations
• Review any delivery notes provided by the carrier

If you’re still unable to locate your package, please contact our support team via our contact page with your order and tracking details.

We’ll review the case with the carrier and guide you through the next steps.

If you notice an incorrect shipping address after placing your order, please contact our support team as soon as possible via our contact page.

If your order has not been processed yet, we may still be able to update your shipping details.

Once an order has been shipped, address changes may no longer be possible. We recommend reviewing your shipping information carefully before completing your purchase.

No additional charges apply at checkout.

All prices shown on our website are final, with free shipping on Canadian orders over $70.

If you have further questions, please contact our support team via our contact page.

An order confirmation email is sent immediately after your purchase.

If you haven’t received it, please check your spam or junk folder. If it’s not there, contact our support team via our contact page and we’ll be happy to assist you.

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return, items must be unworn, unused, and returned in their original packaging with all tags attached.

Please note that return shipping costs are the responsibility of the customer.

Final sale items, promotional products, underwear, socks, and fragrances without original sealed packaging are not eligible for returns.

To start a return request, please contact our support team via our contact page

We currently do not offer direct exchanges.If you would like a different size or item, please return your order for a refund and place a new order separately.

We recommend checking the size guide available on each product page before placing your order.The size chart can be found directly on the product page, near the size selection section, to help you choose the best fit.

If your item arrives damaged or defective, please contact our support team within 14 days of delivery.

Include your order number and clear photos of the issue so we can review your case and assist you with the next steps.

You can contact us via our contact page

We stand behind the quality of our products.If you receive an item with a manufacturing defect or quality issue, please contact our support team with your order number and clear photos of the issue.We will review your case and assist you with the next steps.You can contact us via our contact page

Care instructions may vary depending on the fabric and construction of each item.

To help preserve the quality, fit, and longevity of your garment, we recommend following the washing instructions provided on the product label.

For additional guidance, please refer to the product page or contact our support team via our contact page

Our Customer Care team is here to help.

Reach out via our contact page.

Support hours: Mon-Fri, 9:00 AM – 6:00 PM (EST). We aim to reply during business hours.