Shipping policy

We offer free shipping on orders over $70 CAD. Standard shipping rates apply below this threshold.

Processing Time	Estimated Delivery	Free Shipping
1 Business Day	7-14 Business Days	Orders over $70 CAD

Orders placed during weekends or holidays may require additional processing time.

How To Place An Order

The ordering process at Cole Jackson is straightforward:

1. Product: Go to the product page and add your desired item to the cart. Make sure you select the correct size, color, or variant.

2. Checkout: Proceed to checkout and enter your shipping and billing information.

3. Review: Review your order details and shipping address before continuing to payment.

4. Payment: Select your preferred payment method. All payments are secured through SSL encryption.

5. Confirm: Complete your order. Once payment is confirmed, you will receive an order confirmation email.

Payment Methods

At Cole Jackson, all payment methods are securely encrypted via SSL technology, which means you can always count on a safe and protected checkout environment.

Shipping Costs

Canadian orders over $70 CAD ship free. Below this threshold, standard shipping rates apply at checkout.

Sustainable Shipping

To reduce our carbon footprint and keep prices fair, we ship orders in batches and use partnered carriers that consolidate routes across Canada. This means standard delivery falls within the 7–14 business day window, even though individual orders could move faster.

Order Fulfillment

Found the perfect piece on our website? We want you to enjoy it as quickly as possible.

That's why we work hard to process and ship all orders as fast as possible while maintaining product quality and reliable delivery standards.

Once shipped, you will receive a confirmation email with a tracking number. Shipping times are estimates and may vary due to high demand, holidays, weather conditions, or carrier delays.

Contact

If you have any questions regarding your shipment or order status, contact us at our contact page.